Customer support software company Zendesk believes its new artificial intelligence-based systems, which include voice AI agents, can deal with around 80% of queries without the need for human back-up. Read full story

For all its versatility in AI DJing and automated bespoke playlists, Spotify has long been unable to solve one age-old problem: children. Read full story

Microsoft has been illegally tracking students and schoolgoers via its 365 Education platform, officials in Austria have ruled. Read full story

Children who spend too long looking at screens run the risk of failing to live up to their potential at school, according to the results of a 15-year study. Read full story

After marvelling as AI graded classwork instantly and turned lesson plans into podcasts or online storybooks, one high school English teacher raised a concern that was on the minds of many: "Are we going to be replaced with AI?" Read full story

The Digital Athlete tool takes video and data from players on all 32 teams from training, practice and games, giving every team information on how hard its players have worked, whether they are at risk for more injuries, as well as helping them track leaguewide trends and benchmarks. Read full story

The precarious work of training AI, which generally pays just a few dollars, has sparked a movement for better wages and conditions stretching from Kenya to Colombia. Read full story

SEOUL (Reuters) -The mother and two sisters of Samsung Electronics Chairman Jay Y. Lee plan to sell some 1.73 trillion won ($1.22 billion) worth of shares in the South Korean tech firm, the company said in a regulatory filing. Read full story

This new field of research, called biocomputing or "wetware", aims to harness the evolutionarily honed yet still mysterious computing power of the human brain. Read full story

(Reuters) -Nvidia and TSMC will announce on Friday their first completed U.S.-made wafer that will eventually become Blackwell chips for AI purposes, Axios reported. Read full story

(Reuters) -Envoy Air, American Airlines'largest regional carrier, suffered a hack in recent days as part of the wave of extortion attempts from hackers exploiting Oracle E-Business Suite applications, the company confirmed on Friday. Read full story

MILAN (Reuters) -Data centres around Italy's financial capital Milan are expected to add around two gigawatts of capacity over the next five years, a tenfold increase from current levels, the Chief Executive of energy group A2A said on Friday. Read full story

(Reuters) -Indian engineering firm Tata Technologies reported a 5% rise in second-quarter profit on Friday, as growth in its non-automotive business cushioned weakness in its key auto-focused segment. Read full story

(Reuters) -Meta said on Friday it will let parents disable their teens' private chats with AI characters, adding another measure to make its social media platforms safe for minors after fierce criticism over the behavior of its flirty chatbots. Read full story

TOKYO (Reuters) -Japan's three largest banks, Mitsubishi UFJ Financial Group, Sumitomo Mitsui Financial Group and Mizuho Financial Group, will jointly issue "stablecoins", digital currencies pegged to the value of real-world currencies, the Nikkei business daily reported on Friday. Read full story

Pinterest is letting its users reduce the amount of generative artificial intelligence (AI) images they see on the platform amid criticism over a sharp rise of the content spreading online. Read full story

The launch marks the latest phase in a years-long rivalry between Google and Microsoft over the future of office software a battle now defined as much by AI and cloud infrastructure as by emails and spreadsheets. Read full story

(Reuters) -Shares of Ray-Ban maker EssilorLuxottica surged more than 9% in early trading on Friday after the Franco-Italian group reported better than expected quarterly revenue a day earlier, helped by strong demand for its Meta AI glasses. Read full story

(Reuters) -Spain's Cellnex said on Friday that it has signed a put option agreement to sell all its 99.99% share capital in Towerlink France to Vauban Infra Fibre for 391 million euros ($458 million). Read full story

The latest installment of military video game 'Battlefield'hit the market with sales rivaling that of blockbuster rival 'Call of Duty',publisher Electronic Arts (EA) announced on Thursday. Read full story

For years, Apple resisted the idea of touch-screen Macs, arguing that PCs with the feature were difficult to use and not ergonomic. Read full story

European lawmakers on Thursday called for stricter rules to protect minors online, including a bloc-wide minimum age of 16 to access social media and AI companions without parental consent. Read full story

To entice people to upgrade, the software giant on Thursday announced new Windows 11 features, most of them further integrating the company's AI chatbot, Copilot, into the experience of using a laptop. Read full story

Have you found yourself unable to send or receive messages on your iPhone? Or are iMessages being sent from your email address instead of your phone number? Read full story

Rapidly evolving artificial intelligence tools can now create songs from simple text prompts, mimicking the voices of celebrity artists to produce tributes or entire performances on demand, often without their knowledge or consent. Read full story

Traders now believe that a simple slip-up in a ChatGPT-generated email could lead them to the culprits. Read full story

The arrival of Sora, along with similar AI-powered video generators released by Meta and Google this year, has major implications. Read full story

(Reuters) -A new underground transmission line was approved by the New York State Public Service Commission linking an existing Clay substation with Micron Technology's proposed semiconductor megafab facility in Onondaga County, Governor Kathy Hochul announced on Thursday. Read full story

(Reuters) -Cloud-computing firm Salesforce was hit with a proposed class action lawsuit by two authors who alleged the company used thousands of books without permission to train its artificial intelligence software. Read full story

(Reuters) -Apple is preparing to launch a redesigned version of its MacBook Pro computer with a touch display for late 2026 or early 2027, Bloomberg News reported on Thursday, citing people with knowledge of the matter. Read full story

(Reuters) -Oraclesaid on Thursday it expects cloud infrastructure revenue to grow to $166 billion in fiscal 2030, which would make up nearly 75% of its total sales by then. Read full story

(Reuters) -Electronic Arts' "Battlefield 6" has hit all-time highs for franchise sales during the first three days of its launch, selling over seven million copies, the video game publisher said on Thursday. Read full story

(Reuters) -Companies announcing multi-billion dollar investments in artificial intelligence have raised concerns about the formation of a bubble reminiscent of the dotcom boom and bust. Read full story

(Reuters) -Apple and Comcast's NBCUniversal will launch a bundle of Apple TV and Peacock Premium streaming services next week, the companies said on Thursday, combining award-winning originals such as "Ted Lasso" and "The Traitors" for $14.99 a month. Read full story

(Reuters) -CNN is taking another shot at streaming with a $6.99-a-month subscription service that will launch on October 28, three years after its parent Warner Bros Discovery pulled the plug on the costly CNN+ platform within 30 days of debut. Read full story

(Reuters) -Lyft plans to open a new technology hub in downtown Toronto in the second half of next year, making the city its second-largest tech center after San Francisco, the ride-hailing firm said on Thursday. Read full story

(Reuters) -Microsoft on Thursday rolled out a series of artificial intelligence upgrades to Windows 11 that would make its Copilot AI assistant more appealing to users by making it easier to automate tasks and connect with services across devices. Read full story

BERLIN (Reuters) -German drone maker Quantum Systems is close to completing a 150 million euro ($175 million) funding round that could triple its valuation to 3 billion euros, Manager Magazin reported on Thursday, citing unnamed sources. Read full story

Singapore will create an agency with powers to block harmful online content on platforms including TikTok and Facebook, saying it's stepping up efforts to fight cyber-scams and deep fakes. Read full story

The technology would also answer basic questions about orca behaviour that have eluded scientists, such as determining whether their communication changes when they're in different behavioural states and how they hunt together. Read full story